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Cancellation & Refund

Thanks for shopping at peppyflora.com.

Cancellation Policy

Orders are dispatched within 5 working days. Cancellations will be considered only if the cancellation request is made within 24 hours of placing an order. Customer has to formally mail us from the ordered email with a valid reason of cancellation.

Returns Policy

The Orders delivered & accepted by the customer are non-returnable.

In case you feel the order is not as per specification, please contact our customer care team immediately within 24hrs. Please understand, plants, without nourishment, can survive for a certain period of time. So it is impossible to get return of products like plants. By the time it reaches us, it will have died.

Refunds

All orders in including the RTOs(Return to Origin) are non-refundable.

Shipping

In case of returns, the customer will be responsible for paying their own shipping costs for returning the item.

Shipping costs are non-refundable.

Return Address

Peppyflora
IC Road, Kundubagan,
PS – Khardaha, P.O. – Sukchar,
Kolkata – 700115

Mail us at support@peppyflora.com