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Common queries answered

Frequently asked Questions

Orders are dispatched within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to courier company/post office norms.

Once ordered the shipping address cannot be changed so check your address properly before submitting. But if necessary please contact us within 24 hours of order and we will help you.

Go to Track Order page and enter your order id or tracking code to track your order.

Please Send e-mail at help@peppyflora.com for support.

Contact us within 24 hours of the order and we may help you.

Currently we only ship within India.

Your items may or may not be delivered in one package. It all depends on the category from which you have ordered. Multiple products are packaged in different boxes for safety and we always try to dispatch single parcel.

Still need help?

Get in touch with us

Or mail us at support@peppyflora.com

Address:

Peppyflora, IC Road, Kundubagan, PS – Khardaha, P.O. – Sukchar, Kolkata – 700115